An independent repair service for London

We started with a simple idea: getting a computer fixed shouldn’t mean losing a day or guessing at the bill.

How we work

laptoprescue.shop is a small, independent laptop and MacBook repair service in London, Ontario. We work by appointment: you tell us what’s wrong through the website, we collect your device, and we come back to you with a diagnosis and a quotation.

Because we’re appointment-based and come to you, you don’t have to find parking, queue at a counter or leave your computer with a stranger for an open-ended wait. You decide whether to go ahead after you’ve seen the price.

We don’t publish a shopfront address. Everything starts with the repair request form.

  • We come to youFree pickup and return delivery inside our London service area (currently up to 15 km), so repair doesn’t mean a trip across town.
  • Prices you can readLabour prices are published and parts are itemized on your quotation. If something changes, we ask before we act.
  • You approve every repairWe diagnose, quote and wait for your go-ahead. Nothing is repaired or charged beyond what you’ve approved.
  • Tested before it’s returnedYour device is tested after repair, and only returned once it’s working as it should.

What we’ll never do

  • Start a repair you haven’t approved.
  • Add charges that weren’t on your quotation.
  • Ask for your account passwords to book a repair.
  • Promise pickup outside our service area.

Questions about how it works? Read the frequently asked questions or see the pricing page.

Let’s talk about your computer.

Send a repair request. We’ll arrange pickup and take it from there.

Request a Repair